Upgraded spaces are designed to meet the expectations of modern users, with accessibility, flexibility and evolving community needs a primary focus. KCLS engaged an architecture firm that specializes in libraries to assist with the development of five design packages that can be used over the next ten years to reimagine spaces with scalability to apply…
Unify Internal Processes
In 2025, we made significant progress to better manage change, data, communication, and policies. Our HR's internal website has been updated, making it easier for staff to access key information and policies. On the communications front, we restructured our team to designate point people for each region, helping us to stay informed, connected and responsive. …
Enhance Staff Experiences
In 2025, KCLS made meaningful strides in supporting our staff and strengthening our trauma-informed approach to emergency responses. We standardized emergency support for staff responses and launched an alert system for emergency situations. We formalized procedures for crisis debriefing to ensure consistent support for staff when they face high-stress situations. We enhanced and promoted our…
Elevate Customer Experiences
In 2025, we expanded library hours, streamlined service delivery, and prepared for the replacement of our 20-year-old central sorter machine. The new sorter, arriving in 2026, will use 85% less energy and significantly reduce wait times for materials. In response to community requests, we expanded hours at the Mercer Island, Vashon Island and Sammamish libraries…
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