Need help with your account?

Call your local libraryopens a new window for the best assistance.

Have questions about:

  • Downloading eBooks and other digital services
  • Finding information or research
  • Requesting books, movies, and music
  • Using our website

Call Ask KCLS

(425) 462-9600 or (800) 462-9600 (in Washington State)

Monday - Saturday 10am - 6pm, Sunday 12pm - 5pm

Send us an email

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Available 24/7

Want personalized research assistance?

Book-A-Librarian for a free 30-minute consultation. Call your local libraryopens a new window to schedule an appointment.

Request Accommodation

Visit our Accessibility Statement.

If you are a person with a disability or use assistive technology and have trouble using our website, contact Danielle Perry, ADA Coordinator:

(425) 369-3218 or

Tell us how we’re doing!