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All KCLS libraries will be closed on Monday, February 18. Plan your visit with this list of all holiday closures.

Wondering if items are due back or holds expire while libraries are closed? Read our policy.

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Frequently Asked Questions

eBooks, Downloads, and Streaming FAQs

General Questions

hoopla

RBdigital Audiobooks

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RBdigital Magazines

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General Questions

What eBooks and downloads services does KCLS offer? , collapsed

How many items may I check out? , collapsed

Where do I find... , collapsed

How do I get help with eBooks and downloads? , collapsed

Why aren’t all titles available as eBooks or downloadable audiobooks? , collapsed

Why are some titles available as audiobooks but not eBooks and vice versa? , collapsed

How long can I keep eBooks that I have checked out? , collapsed

Why are some titles in a series unavailable as eBooks? , collapsed

How many eBooks can I check out at once? How many holds can I have? , collapsed

Why do I need to log in separately to each service I use on the website? , collapsed

How do I return eBooks & downloads? , collapsed

Kanopy

What do I need to use Kanopy? , collapsed

How do I get help with Kanopy? , collapsed

Can I download items from Kanopy to my computer or device? , collapsed

Why is there a monthly limit on the number of checkouts? , collapsed

How do I return a Kanopy title? , collapsed

How do I check out and watch a movie from Kanopy? , collapsed

How many titles can I watch? , collapsed

When will my play credits reset? , collapsed

How can I keep track of my videos? , collapsed

Can I create my own video lists? , collapsed

hoopla

Why can't I borrow an item? , collapsed

How do I check out and read a book or watch a movie from hoopla? , collapsed

How do I return a hoopla title? , collapsed

Why is there a monthly limit on the number of checkouts? , collapsed

Can I download items from hoopla to my computer or device? , collapsed

How do I get help with hoopla? , collapsed

What do I need to use hoopla? , collapsed

RBdigital Audiobooks

How do I check out and listen to a downloadable audiobook from RBdigital Audiobooks? , collapsed

How do I return a RBdigital Audiobooks title? , collapsed

How do I get help with RBdigital Audiobooks? , collapsed

What do I need to use RBdigital Audiobooks? , collapsed

OverDrive

How do I change my email address for hold notifications? , collapsed

Can I use a screen reader with the Libby App? , collapsed

Can I use a screen reader with the OverDrive app? , collapsed

Can I use a screen reader with OverDrive? , collapsed

How do I increase the font for a device running iOS 10? , collapsed

What is the difference between Kindle, EPUB, OverDrive Read, PDF eBooks, and MediaDo? , collapsed

How do I suggest an eBook purchase? , collapsed

I checked out the wrong eBook format; what should I do? , collapsed

How do I return an OverDrive title? , collapsed

How do I renew an OverDrive title? , collapsed

How do I watch a video from OverDrive? , collapsed

How do I check out and read or listen to an eBook or downloadable audiobook from OverDrive? , collapsed

What do I need to use OverDrive? , collapsed

RBdigital Magazines

How do I check out and read magazines from RBdigital Magazines? , collapsed

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