Help us help you by answering a few questions.
Where did you get your King County Library System (KCLS) library account?
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I applied online.
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My account number starts with 0.
- You most likely have an all-access account. Please contact your local KCLS library or Ask KCLS for help.
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My account number starts with 9.
- Chances are you started with an eCard account. Please contact Ask KCLS for help.
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My account number is my phone number.
- You have an OverDrive only account. If you need help with it, please contact OverDrive via email at privacy@overdrive.com.
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I don’t know what kind of account I have.
- No problem. We can help. Please contact Ask KCLS for help.
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My account number starts with 0.
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I applied in person at a KCLS library.
- Chances are you have an all-access account. Please contact your local library or Ask KCLS for help.
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My school gave me a KCLS account.
- Are you a student or a teacher? Please contact Ask KCLS for help.