We'll charge you a fee to replace or repair lost or damaged materials.
Items lost or damaged due to fire or flood
Ask staff to give you a printout of the items’ values for filing an insurance claim.
Stolen items
We won’t hold you responsible for stolen items when documented by a police report.
Lost items
If you've lost an item (book, DVD, CD, etc.), you'll need to pay for the item's replacement cost.
Found items
If you’ve paid for a lost item, you’re eligible for a refund within 6 months.
You must bring the item and your receipt to any library within 6 months of the date you paid for it.
We refund the cost of the item, minus any damage charges.
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