Refundable:
- Hardcover Books
- Magazines
- Complete and playable audio/video materials, multi-part sets, Players, and kits
Nonrefundable:
- Overdue fines
- Parts or pieces of audio/video sets or kits (e.g., single CDs, DVD cases, CD or DVD jackets)
- Paperback books
- Non-cataloged items that do not display a specific title in your account (e.g., Choice Reads, board books or comic books)
- Damaged, unusable items, including items requiring rebinding
