Book Returns and Curbside to Go

Book Returns and Curbside to Go

Return items at select libraries. Pick up library materials in a safe, contact-free manner.

Book Returns and Curbside to Go

Return items at select libraries. Pick up library materials in a safe, contact-free manner.

Return Items

Return all items through the manual book drop.

We're not able to accept returns handed to staff in-person or through Self Check-In.

Returned items will be quarantined – and remain on your account – for a minimum of 3 days before being checked in. We’re not charging overdue fines right now, but all due dates and renewal limits still apply. Any fines or fees accrued during this time will be waived.

Book Drop Hours and Locations

Book drops are open during scheduled hours or until full. Check back for updates on other locations.

Returning items at a book drop

Pick Up Holds

You can now place new holds, activate suspended holds, and pick up holds. You will get an email notification when your holds are available.

Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

Curbside to Go Hours, Locations and Phone Numbers

Check back for updates on other locations.

Staff member standing behind a table in the appointment line for Curbside to Go. The staff member is wearing a face mask.

Ways to Use Curbside to Go

1. Make an appointment on the myLIBRO mobile app or website. Or, call the library in advance to set the appointment for you.

2. Call the phone number on signs outside when you arrive at the library. Each library has a different phone number. Staff will book the earliest open appointment for you.

3. Walk up without making a phone call to receive the earliest open appointment. Wait times may vary. The first open hour is the busiest hour. The last available pickup slot is 15 minutes before closing.

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How to Pick up Your Holds

You'll get an email notification when your holds are ready. After you get the email, you can go to the library for curbside pickup. When you arrive at the library, please go to the front door area. This is where staff will place holds for you to pick up and go. Follow the instructions on the signs posted outside the library.

What if I don't pick up my holds at my scheduled appointment?

Please do not place any other objects on the table. Wear a mask and maintain a physical distance of at least 6 feet from anyone else in the area.

We encourage you to let us know if you need accommodation.

Please do not use this service if you have symptoms consistent with COVID-19 or have been in close contact with a confirmed case of COVID-19.

FAQs

Frequently Asked Questions

  • You may return your books through the manual book drops during open hours. Find the nearest location with a book drop on the Find a Location map. Or, find your library on the A-Z location list. Check our website frequently for updates.

  • Yes. You can now place new holds, activate suspended holds, and pick up holds. You will get an email notification when your holds are available.

    Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

  • When a new hold arrives, there is a 3-hour window where it is in "reserved/pending" status. This gives staff time to perform work to get it ready. After 3-hours, the status changes to "ready to pickup" and then you can schedule in the myLIBRO app.

  • All due dates and renewal limits are currently in effect. However, we aren't charging fines through December 31, 2020.

  • Yes. Hold pick up dates will be extended for those holds affected by an emergency closure.

  • Staff will bring your items inside after a reasonable amount of time. Because the items are already checked out, at the end of each day, staff will check in all items that were not picked up. This will remove them from your account and send them to the next person. If you cannot make your appointment, please reschedule for a time that works better for you.

    *Please note that your bag may only include items that were ready for pickup at the time of your original scheduled appointment. Staff is unable to extend due dates on items in rescheduled bags.

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