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Book Returns and Curbside to Go

Book Returns and Curbside to Go

Return items at select libraries. Pick up library materials in a safe, contact-free manner. Available to patrons who arrive by car, on foot, by bike and with or without an appointment.

Return Items

Return all items through the manual book drop.

We're not able to accept returns handed to staff in-person or through Self Check-In.

Returned items will be quarantined – and remain on your account – for a minimum of 3 days before being checked in. We’re not charging overdue fines right now, but all due dates and renewal limits still apply. Any fines or fees accrued during this time will be waived.

Book Drop Hours and Locations

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Pick Up Holds

You can now place new holds, activate suspended holds, and pick up holds. You will get an email notification when your holds are available.

Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

Curbside to Go Hours and Locations

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Ways to Use Curbside to Go

1. Make an appointment on the myLIBRO mobile app or call the library in advance to set the appointment for you. Learn how to schedule Curbside to GO holds pickup in the myLIBRO app. Download the app. (iOS, Android)

2. Call the phone number on signs outside when you arrive at the library. Each library has a different phone number. Staff will book the earliest open appointment for you.

3. Walk up without making a phone call to receive the earliest open appointment. Wait times may vary. The first open hour is the busiest hour. The last available pickup slot is 15 minutes before closing.

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How to Pick up Your Holds

You'll get an email notification when your holds are ready. After you get the email, you can go to the library for curbside pickup. When you arrive at the library, please go to the front door area. This is where staff will place holds for you to pick up and go. Follow the instructions on the signs posted outside the library.

Please do not place any other objects on the table. Wear a mask and maintain a physical distance of at least 6 feet from anyone else in the area.

We encourage you to let us know if you need accommodation.

Please do not use this service if you have symptoms consistent with COVID-19 or have been in close contact with a confirmed case of COVID-19.

FAQs

Frequently Asked Questions

  • You may return your books through the manual book drops during open hours. Visit our Curbside to Go page for hours and locations. Check our website frequently for updates.

  • Yes. You can now place new holds, activate suspended holds, and pick up holds. You will get an email notification when your holds are available.

    Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

  • All due dates and renewal limits are currently in effect. However, we aren't charging fines through September 30.

  • You can only log in to the app with one account at a time.

    Have you already logged in to myLIBRO with your KCLS account? Do you want to create a different account for your SPL account?

    1. Follow these steps.
    2. Tap on the three lines in the upper left corner, then select "Logout."
    3. Tap "Create myLIBRO Account."
    4. Follow the prompts. These are the same ones you followed when you created your KCLS myLIBRO account.
    5. First, you'll select "Choose Library" and choose Seattle Public Library. You'll need to provide details including your:
      •  Name
      • Age group
      • Email address and
      • Library card number and
      • PIN.
    6. Click "Signup."

    Then, you should be able to schedule pickups for your Seattle Public Library account.

    If you need to schedule a pickup at KCLS:

    1. Tap the three lines in the upper left, then select "Logout."
    2. Use the option to select the library system.
    3. Enter your KCLS card number and PIN to log in.
  • The myLIBRO app does not combine households, but we will send this idea to the developers.

    You have a few options.

    1. You can call the library and ask them to add the family/household member's items to the existing family reservation.
    2. You can try to schedule another appointment around the same time. When you arrive, add an arrival note. In the note, let staff know that you have another reservation and ask if they can bring those items out as well. For safety reasons, this may not be possible.
    3. When you arrive, you can get in the walk-up line. You can request an appointment for both hold pickup orders at that time.
  • With the recent expansion of Curbside to Go and the reopening of all holds, we have an enormous amount of holds to deliver. We ask for your patience as items may be in transit for up to two weeks. Feel free to reach out to your pickup library if your holds have not arrived by then.

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