Power is out at some locations. Check individual library location pages for modified hours and services. Holds requests and items in transit may be delayed. Power remains out at our facility that ships materials between library locations. Puget Sound Energy estimates that power will be restored on Saturday.

All libraries will be closed on Monday, January 18. Curbside to Go and customer service by phone, chat, email, and social media will be unavailable. Plan your visit with this list of all holiday closures.

Contactless library services continue under extended state restrictions. Learn more.

Book Returns and Contactless Services

Book Returns and Contactless Services

Return items at select libraries. Pick up library materials in a variety of contactless ways. Choose
from Curbside to Go, curbside printing and lockers.

Book Returns and Contactless Services

Return items at select libraries. Pick up library materials in a variety of contactless ways. Choose from Curbside to Go, curbside printing and lockers.

Return Items

Great news! We have reduced our book return quarantine to 24 hours. We are following guidance from Washington State’s Phase 2 and 3 Library Services COVID-19 Requirements. This means we can check materials in faster and get holds processed and ready for you faster.


Return all items through the manual book drop.

We're not able to accept returns handed to staff in-person or through Self Check-In.

Returned items will be quarantined – and remain on your account – for a minimum of 24 hours before we check them in.

We’re not charging overdue fines right now, but all due dates and renewal limits still apply. Any fines or fees accrued during this time will be waived.

Book Drop Hours and Locations

Book drops are open during scheduled hours or until full. Check back for updates on other locations.

Returning items at a book drop

Pick Up Holds

Curbside to Go Hours, Locations and Phone Numbers

Pick up holds by appointment outside of the library. You’ll be notified by email when your items are ready for pickup. You'll have seven days to pick them up.

Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

Staff member standing behind a table in the appointment line for Curbside to Go. The staff member is wearing a face mask.

24/7 Locker Locations

You can now choose a locker for your next hold pickup at the Bothell and Covington libraries.

Pick up holds anytime at lockers. You’ll be notified by phone or email when your items are ready for pickup. You'll have three days to pick them up.

Not sure if you should pick up your holds in a locker or by appointment at Curbside to Go? Use this guide to find out which one will best meet your needs.

Check back for updates on other locations.

Lockers

Ways to Pick Up Holds

1. Make a Curbside to Go appointment on the myLIBRO mobile app or website. Or, call the library in advance to set the appointment for you.

2. Call the phone number on signs outside when you arrive at the library. Each library has a different phone number. Staff will book the earliest open Curbside to Go appointment for you.

3. Walk up without making a phone call to receive the earliest open Curbside to Go appointment. Wait times may vary. The first open hour is the busiest hour. The last available pickup slot is 15 minutes before closing.

4. Choose a 24-hour locker as your pickup location when you place a hold in the online catalog. When your items are ready, you'll have three days to pick up your hold. Come to the library anytime. Log in at the locker screen to collect your items.

Get the details on choosing locker pickup.

Staff greeting at curbside to go pickup table

How to Pick up Your Holds

Please do not place any other objects on the table. Wear a mask and maintain a physical distance of at least 6 feet from anyone else in the area.

We encourage you to let us know if you need accommodation.

Please do not use this service if you have symptoms consistent with COVID-19 or have been in close contact with a confirmed case of COVID-19.

FAQs

Frequently Asked Questions

  • Surprise bags are bags selected by librarians and library staff by age and interest. Surprise bags are available at Curbside to Go locations (plus Library Connection @ Southcenter). Surprise Bags are five items each, and there is a three bag per patron limit. myLIBRO app users can request a bag when picking up holds at most locations without having items ready for pickup. If you don’t see the option to add a Surprise Bag at your location, you can ask for a bag in the “Arrival Notes” field when you arrive. Walk-up patrons can ask when making their appointment. myLIBRO website users can request a bag when making an appointment.
  • You may return your books through the manual book drops during open hours. Find the nearest location with a book drop on the Find a Location map. Or, find your library on the A-Z location list. Check our website frequently for updates.

    Visit our blog to learn more about what's different during the pandemic. How COVID-19 Changes Your Library Experience.

  • Yes. You can now place new holds, activate suspended holds, and pick up holds. You will get an email notification when your holds are available.

    Or stop by to pick up a surprise bag of five book titles at any Curbside to Go location.

  • When a new hold arrives, there is a 3-hour window where it is in "reserved/pending" status. This gives staff time to perform work to get it ready. After 3-hours, the status changes to "ready to pickup" and then you can schedule in the myLIBRO app.

  • All due dates and renewal limits are currently in effect. All late fees accrued since March 1 are currently waived until further notice.

  • Under our current safety protocols, we aren't able to accept returned bags. To provide safe, contactless service, we are also unable to place holds in your own reusable bag.

    However, you can request that we not place holds in bags and simply stack the items on the pickup table. You can ask for this by adding a note in the myLIBRO app. We will try our best to accommodate the request. Weather conditions may not always allow for that.

    We understand and share the values of environmental responsibility and sustainability. We encourage patrons to find other ways to reuse the recyclable paper bags they receive.

Staff putting out curbside to go pickup bag
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