You can send your holds to private and secure lockers at these libraries.
You'll need your all-access library card number and PIN/password to use this service. Here's how it works:
- When you place a hold in the online catalog, choose a locker as the pickup location. If you have Single-Click holds turned on, you’ll want to turn it off. This will give you the option to choose a locker instead of picking up your holds inside the library.
- You’ll be notified by phone or email when your item is ready for pickup. You'll have three days to pick it up.
- Your hold will be available in the locker 24/7 for three days.
- When you arrive, enter your library card number and PIN/password. This will open the locker door.
- When the door opens, your items are checked out, so be sure to take all your items. If you find that you don’t want an item anymore, return that item to an open book drop. Book drops are open 24/7.
Not sure if you should pick up your holds in a locker or inside your library?
Here's a quick guide to help you find out which one will best meet your needs.
| Locker Pickup | Pickup Inside Your Library | |
| Days to pick up before holds expire | 3 days | 8 days |
| Open hours | 24 hours, 7 days a week | Varies by library |
| Onsite assistance | No, call Ask KCLS during their open hours. | Yes |
| How to request | In the catalog or KCLS app | In the catalog or KCLS app, by phone, or in person |
| Pick up large items (Books to Grow On, picture books, kits) | No | Yes |
| Library card and PIN/password needed at pickup | Yes | No |
If you need your hold quickly or need more time to pick them up please send holds to your library instead.
Get more details about scheduling a locker pickup.
Frequently Asked Questions
-
When you place a hold from the online catalog, choose either:
Bothell Lockers, 24-hour pickup, holds held 3 days.
Covington Lockers, 24-hour pickup, holds held 3 days.
Federal Way 320th Lockers, 24-hour pickup, holds held 3 days.
Kirkland Lockers, 24-hour pickup, holds held 3 days.
Normandy Park Lockers, 24-hour pickup, holds held 3 days.
Woodinville Lockers, 24-hour pickup, holds held 3 days.
If you have Single-Click holds turned on, you’ll want to turn it off. This will give you the option to choose a locker.
-
You’ll be notified by phone or email when your item is ready for pickup. You'll have three days to pick it up.
-
You’ll be notified when your item is ready for pickup.
You have three days to pick up your hold. The lockers are available 24/7.
When you arrive, enter your library card number and PIN/password on the screen.
Once you enter your information, a locker door will open to release your hold. This will open the locker door for all your items. If you sent more than one hold to the locker, you may see several doors open.
When the door opens, your items are checked out, so be sure to take all your items. If you find that you don’t want an item anymore, return that item to the library's manual book drop.
-
It depends on the size of the items. The lockers can hold several items.
-
Books to Grow on Kits will not fit in the locker. Staff will notify you when your items are too large for a locker and need to be picked up inside the library instead.
-
Use the contact forms to email Ask KCLS, or call (425) 462-9600 or (800) 462-9600.
-
There are a limited number of lockers, so it may take longer for your hold to become available. If you need your hold quickly, please request pickup inside the library.
Lockers are only for picking up items, not for returns. Continue to use an open book drop to return your items. Book drops are open 24/7.
Contact Ask KCLS or call (425) 462-9600 or (800) 462-9600 for help using lockers.
-
No, you'll need to contact Ask KCLS during normal business hours.
-
It may take longer for your hold to be processed since there is a limited number of lockers.
If you need your hold quickly, please place a hold for pickup inside the library.
-
No, we are not accepting returns through the locker. Please use the book drop.
-
You don't need your physical library card, but you will need your card number and PIN/password. You will type these on the screen.
Frequently Asked Questions
-
When you place a hold from the online catalog, choose either:
Bothell Lockers, 24-hour pickup, holds held 3 days.
Covington Lockers, 24-hour pickup, holds held 3 days.
Federal Way 320th Lockers, 24-hour pickup, holds held 3 days.
Kirkland Lockers, 24-hour pickup, holds held 3 days.
Normandy Park Lockers, 24-hour pickup, holds held 3 days.
Woodinville Lockers, 24-hour pickup, holds held 3 days.
If you have Single-Click holds turned on, you’ll want to turn it off. This will give you the option to choose a locker.
-
You’ll be notified by phone or email when your item is ready for pickup. You'll have three days to pick it up.
-
You’ll be notified when your item is ready for pickup.
You have three days to pick up your hold. The lockers are available 24/7.
When you arrive, enter your library card number and PIN/password on the screen.
Once you enter your information, a locker door will open to release your hold. This will open the locker door for all your items. If you sent more than one hold to the locker, you may see several doors open.
When the door opens, your items are checked out, so be sure to take all your items. If you find that you don’t want an item anymore, return that item to the library's manual book drop.
-
It depends on the size of the items. The lockers can hold several items.
-
Books to Grow on Kits will not fit in the locker. Staff will notify you when your items are too large for a locker and need to be picked up inside the library instead.
-
Use the contact forms to email Ask KCLS, or call (425) 462-9600 or (800) 462-9600.
-
There are a limited number of lockers, so it may take longer for your hold to become available. If you need your hold quickly, please request pickup inside the library.
Lockers are only for picking up items, not for returns. Continue to use an open book drop to return your items. Book drops are open 24/7.
Contact Ask KCLS or call (425) 462-9600 or (800) 462-9600 for help using lockers.
-
No, you'll need to contact Ask KCLS during normal business hours.
-
It may take longer for your hold to be processed since there is a limited number of lockers.
If you need your hold quickly, please place a hold for pickup inside the library.
-
No, we are not accepting returns through the locker. Please use the book drop.
-
You don't need your physical library card, but you will need your card number and PIN/password. You will type these on the screen.
Lockers were generously funded by the KCLS Foundation.
Updated 6/29/2022.
