Printing Services Are Changing

Starting the week of June 23, you'll use a new system to print documents at libraries. Our current service, Printeron, is being discontinued by the vendor. In response, we're moving to a new service called Princh. Find out what to expect with this change.

Contents

What isn’t changing?
What will be different?
Need help?

What isn’t changing?

You will still be able to request prints from public computers or from your own device. You can print from a phone, tablet, or laptop.

You will pay for your documents the same way using cash, credit, or debit at a print release station.

You don’t need to set up a Princh account. You just need a library card.

When you send a print job to the server, data is encrypted end-to-end to ensure patron privacy. Only the printer meant to receive the job is able to decrypt the data.

What will be different?

The way that you print will change. Starting the week of June 23, you will be able to print:

On a phone or tablet by

On your personal computer by

On a public computer by

  • Opening a document and choosing Print.

There will also be some new features that we hope will make it easier to print.

Preview Prints

You will be able to preview print jobs to make sure everything is correct.  

Multilingual Support

You will be able to use the software in the following languages:  

  • Danish 
  • English  
  • Finnish 
  • French 
  • German 
  • Norwegian  
  • Portuguese  
  • Russian  
  • Spanish 
  • Swedish   

Princh is adding more languages on a continuous basis.

Need help?

Ask staff at the library where you want to print for help. 

You can also find answers to frequently asked questions about printing below.

Check back in late June for more details.

Frequently Asked Questions About Printing

  • Send a document to a library printer using our online form. After you've sent your document, drop by to pick up prints inside the library. You can pick up in as little as one hour. 

    1. Preview the document on your device and check the number of pages.

    • You can print up to $1.50 each week for free with your library card's weekly print allowance. That gives you up to 10 black and white or 3 color pages each week.
    • You have the option to pay for more prints.

    2. Send the document to a library that's open for visits. Send your document at least one hour before you will pick it up. You'll have 12 hours to pick up any documents you've requested. Print requests are deleted after 12 hours. Be sure to check your pickup location's hours before you send your document.

    • Find your pickup library in the Pickup Library list.
    • Use the form to send the document to your library's black and white or color printer.

    3. After you've sent your document, drop by your pickup location. 

    4. When you arrive at your pickup library, go to the self-serve print release station.

    5. Log in at the print release station to print your document. You'll use the same email address you used to send your document.

  • People with an all-access library card number can request prints. New accounts may not be in the print system. Call your print pickup location if you are unable to upload your print job. 

  • You have a limit of $1.50 each week in your library card's print allowance. You can use the allowance on library printers or copiers.

    With the allowance, you can print or copy:

    • up to ten black and white pages
      OR
    • three color pages each week for free.

    If you don't have enough credit for your entire print or copy request, you have the option to pay for more pages.

    Additional pages of letter-size (8 1/2" x 11") prints and copies cost:

    • $0.15 for black and white.
    • $0.50 for color.

  • No, there is not a limit to the number of print jobs in your weekly print allowance. There is a limit to the number of pages. Preview your print job before you upload it.

    If you do not have enough credit for your entire print job you have the option to pay for more prints.

  • Call your print pickup library, they can check for you.

View more about Printers