Beginning mid-September, OverDrive is updating how hold suspensions work for eBooks and audiobooks. The required change to the holds process will apply to all digital holds, whether you are borrowing through Libby, Sora, or the KCLS OverDrive website.
The change is designed so books will make their way to readers who are ready to enjoy them. That means waitlists move more quickly, and more stories get read.
What’s changing?
With this update, you no longer need to choose a specific end date for your hold suspensions. A hold can be indefinitely suspended until you choose to manually reactivate it. The system will no longer automatically unsuspend hold requests after seven days.
Once you unsuspend a hold request, your place in the holds queue is reactivated. This doesn’t always mean the book will arrive right away, but it will mean you'll receive the next available copy when your turn in the holds queue comes up. If no one else is waiting, you may receive your item immediately.
Please note: after a year’s hold suspension, your request will be automatically canceled.
FAQs
Is there a limit to how many titles I can suspend?
No. You may suspend all holds you would like, up to the current limit of 25 holds in OverDrive.
Will I be notified if a suspended hold is close to being canceled?
Yes. Both Libby and the OverDrive website will show an alert or countdown 30 days before cancellation.
Please note: Sora does not send alerts when a suspended hold is nearing cancellation.
What happens to holds that are currently suspended?
All currently suspended holds will automatically convert to indefinite suspensions.
- If a hold remains suspended for 365 consecutive days, it will be canceled.
- Active (non-suspended) holds are not affected.
- Only suspended holds are impacted by this change.
