Locker Pickup is Temporarily Unavailable at Some Locations

Updated 4/28/2022: Our vendor has fixed the technical issue and lockers are now available again.


We're experiencing technical issues with some of our lockers. 

Locations are not available at these locker locations right now. 

Holds for these lockers can be picked up inside the library. 

Lockers are still available for hold pickup at these locations. 

Send your holds to any of our private and secure lockers. (Use this map to find the nearest locker.) We'll call or email you when your items are ready. You'll have three days to pick up your items.

Need holds quickly or need more time to pick them up? Please send your holds to a library for pickup inside the building instead.

Updated: April 22

How it Works

  • When you place a hold from the online catalog, choose either: 

    Bothell Lockers, 24-hour pickup, holds held 3 days.

    Covington Lockers, 24-hour pickup, holds held 3 days.

    Federal Way 320th Lockers, 24-hour pickup, holds held 3 days.

    Kirkland Lockers, 24-hour pickup, holds held 3 days.

    Normandy Park Lockers, 24-hour pickup, holds held 3 days.

    Woodinville Lockers, 24-hour pickup, holds held 3 days.

    If you have Single-Click holds turned on, you’ll want to turn it off. This will give you the option to choose a locker. 

  • You’ll be notified by phone or email when your item is ready for pickup. You'll have three days to pick it up.

  • You’ll be notified when your item is ready for pickup.

    You have three days to pick up your hold. The lockers are available 24/7.  

    When you arrive, enter your library card number and PIN/password on the screen.

    Once you enter your information, a locker door will open to release your hold. This will open the locker door for all your items. If you sent more than one hold to the locker, you may see several doors open.  

    When the door opens, your items are checked out, so be sure to take all your items. If you find that you don’t want an item anymore, return that item to the library's manual book drop.

  • It depends on the size of the items. The lockers can hold several items.

  • Books to Grow on Kits will not fit in the locker. Staff will notify you when your items are too large for a locker and need to be picked up inside the library instead.

  • Use the contact forms to email Ask KCLS, or call (425) 462-9600 or (800) 462-9600.

  • There are a limited number of lockers, so it may take longer for your hold to become available. If you need your hold quickly, please request pickup inside the library.

    Lockers are only for picking up items, not for returns. Continue to use an open book drop to return your items. Book drops are open 24/7.

    Contact Ask KCLS or call (425) 462-9600 or (800) 462-9600 for help using lockers. 

  • No, you'll need to contact Ask KCLS during normal business hours. 

  • It may take longer for your hold to be processed since there is a limited number of lockers. 

    If you need your hold quickly, please place a hold for pickup inside the library.

  • No, we are not accepting returns through the locker. Please use the book drop.