Contact us
Need help with your account? Have questions about borrowing? Ask questions or get help. Call, email, or chat with us.
Talk to Us on the Phone
Get help with your account and using our services.
| Monday-Saturday | 10am-6pm |
| Sunday | 12-5pm |
(425) 462-9600 or (800) 462-9600 (in Washington State)
Contact your library.
Find your library's phone number and hours on its location page. (Hours vary by library.)
Email Us
Get help with your account and using our services.
Chat With Us
Get help with your account. Ask us about library services.
| Monday | 10am-6pm |
| Tuesday | 11am-8pm |
| Wednesday | 11am-8pm |
| Thursday | 10am-6pm |
| Friday | 10am-6pm |
| Saturday | 11am-6pm |
| Sunday | 12pm-5pm |
Chat during other hours is staffed by partner libraries.
We provide up to 20 minutes of live chat service. We do not provide legal or medical advice.
Request an Accommodation
Read our Accessibility Statement.
Did you encounter a barrier when you were trying to use our website? Is accessing information on our website difficult using assistive technology such as:
- a screen reader
- eye tracking device
- voice recognition software, or
- other technology?
Contact Ask KCLS staff to report the issue so we can improve our website. Call, email, or chat with us.
Frequently Asked Questions
Find answers to frequently asked questions. Browse by category, search for topics, or read a list of the most asked questions.
