Why is the item I returned days ago still on my account?

Returned items will be quarantined – and remain on your account – for a minimum of 24 hours before we check them in.

If you return items by closing on Tuesday, they will be checked in on Thursday.

If you return items on a Saturday, they will likely remain on your account until Tuesday or Wednesday. This is because the library is closed on Sunday and Monday.

Have concerns about your returns? Please call the library where you returned your materials.

We're not charging overdue fines right now. Any fines or fees accrued during that time will be waived.

Visit our blog to learn more about what's different during the pandemic. How COVID-19 Changes Your Library Experience.