Museum and Park Passes

If your account is in good standing, you are eligible to reserve two museum passes per month. These two museum passes cannot be used on the same day; each cardholder is limited to a total of one pass each day.

KidsQuest Museum allows one pass to be reserved per household every 90 days. All other museums allow one pass to be reserved per cardholder every 90 days.

Reserved, but unused, passes are considered checked out. Unused passes apply towards these limits.

You may reserve a pass for the same museum every 90 days.

• KidsQuest Museum passes are limited to one pass per household. You must wait 90 days before making another reservation for this museum.
• For all other museums, one pass may be reserved per cardholder every 90 days.

If you have previously reserved a museum pass, you must wait 90 days before you can reserve another pass for the same museum.

Reserved, but unused, passes are considered checked out. Unused passes apply to this 90 day wait period.

On a desktop or laptop computer:

1. Visit our museum pass page (also available through the "Books & More" menu at the top of any page, under "Services"), read the terms and availability for each museum.
2. Scroll down to the “Reserve a Pass” section.
3. Scroll through available dates and available museums.
4. Click the “Request Pass” button.
5. Click the “Request Pass” button, then enter your library card number and PIN. Follow the prompts to confirm your contact information (phone or email). You may also opt in to get text reminders to your cell phone.
6. Click the “Continue” button at the bottom of the screen. Review the pass name, date, and your information.
7. Click the “Submit this Request” to complete your reservation.
8. You may now print the pass (from a computer). Or, “View and Send Pass Information” to your email or by text (follow prompts).

On a mobile device:

1. Visit our museum pass page (also available through the "Books & More" menu at the top of any page, under "Services"), read the terms and availability for each museum.
2. Scroll down to the “Reserve a Pass” section.
3. Scroll through available dates. Under the desired date, tap on name of museum to expand.
4. If available, it will show a “Request Pass” button at bottom of museum description.
5. If not available, it may show a “Closed” button.
6. Click the “Request Pass” button, then enter your library card number and PIN. Follow the prompts to confirm your contact information (phone or email).
7. You may also opt in to get text reminders to your cell phone.
8. Click the “Continue” button at the bottom of the screen. Review the pass name, date, and your information.
9. Click the “Submit this Request” to complete your reservation.
10. You may now print the pass (from a computer). Or, “View and Send Pass Information” to your email or by text (follow prompts).

Please note each museum’s terms of use.

• Some require a printed pass.
• Some will accept a digital image of pass on screen of mobile devices.
• Most passes also require visitors to present a photo ID that matches the name on the pass.

You must cancel your pass before 2pm the day before your reservation date. If you don't, your ticket will count as “used.”

To cancel your pass: 

1. Click link for "Reserve a Pass or Change a Reservation," or 
   Visit our museum pass page and scroll down to the "Reserve a Pass" section. (You can get to the page from the "Books and More" menu at the top of every page on our site, under "Services.")
2. Click the “My Passes” button.
3. Log in and view or cancel existing passes. 

To change your reservation date: 

1. Cancel the existing pass before 2pm on the day before the reservation date.
2. Make a new reservation for a different date. 

You need an active library card to reserve a museum pass. Your account must:

• have no more than $75 in fees,
• not be expired, or have any other notices on it (such as pending address verification).

Please contact library staff if your account is not working.

Please see the terms of each museum on our museum pass page such as:

• the number of people admitted per pass or
• the number of passes allowed per family or household.

There are also limits on how often an individual or household may claim a pass. 

In the “Reserve a Pass” section, you may also click or tap on each museum’s name to see the terms for that venue.

Please contact your local library if your account is not working.