Get a Communication Skills for Business (CSB) Certification
This exam will test your communication skills--as well as other soft skills like critical thinking, collaboration, and creativity--in a professional or business environment. We recommend the standard path to certification.
Standard Path to Certification
Learn, practice, and certify.
- Read more about the exam, and download a full list of exam objectives, and exam details
- Take the LearnKey course and practice exams at GMetrix.net
- Request access codes and instructions; requires your KCLS card number
- Book a Your Next Job meeting to speak with a librarian about job skills, search, and applications
- Pass the GMetrix practice exam with a score of 80% or better before taking the official certification exam.
- REQUIRED: read and complete steps in What To Do Before Certification Exam Day, opens a new window
- Register for an exam