Communication Skills for Business (CSB)

Get a Communication Skills for Business (CSB) Certification

This exam will test your communication skills--as well as other soft skills like critical thinking, collaboration, and creativity--in a professional or business environment. We recommend the standard path to certification.

Standard Path to Certification

Learn, practice, and certify.


  1. Read more about the exam, and download a full list of exam objectives, and exam details
  2. Take the LearnKey course and practice exams at
  3. Book a Your Next Job meeting to speak with a librarian about job skills, search, and applications


  1. Pass the GMetrix practice exam with a score of 80% or better before taking the official certification exam.


  1. REQUIRED: read and complete steps in What To Do Before Certification Exam Day, opens a new window
  2. Register for an exam