Website | Frequently Asked Questions | King County Library System

New Sunday hours for Bellevue, Bothell, Federal Way, Redmond, Shoreline, and Tukwila libraries start on Sunday, September 2. Read more about this change.

Bellevue Library will close for construction Tuesday, September 4 through Sunday, September 9. The library will reopen with limited services on Monday, September 10. Read more about impacted services.

All tickets to Wild Waves Theme & Water Park have been claimed. Read our Summer Reading prize availability update.

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General Questions

Why did you change the website again? , collapsed

How do I Suggest a Purchase? , collapsed

Where is the catalog? / How do I search for books and other items to borrow? , collapsed

Who can help me figure out how to use the website? , collapsed

Why can't I log in to my account in one click? , collapsed

Where do I log in to find my checked out items, holds, shelves, lists, and settings? , collapsed

How do I place a hold? , collapsed

How can I find eBooks? , collapsed

How can I find databases? , collapsed

Why do I need to log in separately to each service I use on the website? , collapsed

Why did you remove the format filter from the basic catalog search tool? , collapsed

How do I log out of my account? , collapsed

How do I find Story Times or other programs at my library? , collapsed

How do I find my library? , collapsed

How do I find full-text electronic journals on the new website? , collapsed

How do I toggle to my linked Seattle Public Library (SPL) account/the SPL catalog on the new website? , collapsed

Where can I find Tell Me a Story on the new website? , collapsed

Why didn’t you give any advance notice of the change? , collapsed

Where do I request an interlibrary loan on the new website? , collapsed

Why did you change the menus? , collapsed

How do I set or reset my PIN/password? , collapsed

What is a library PIN/password and why do I need it? , collapsed

Privacy

Why does the KCLS website require cookies? , collapsed

What is KCLS doing with the data collected by cookies? , collapsed

Can I opt out of having data collected by cookies? , collapsed

Why is KCLS running online promotional ads? , collapsed

Why is KCLS buying promotional ads on (insert name of) website? , collapsed

How did KCLS publicize its use of cookies? , collapsed

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Why did the website and catalog header change again? , collapsed

What is a website header? , collapsed

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